CASE STUDIES & TESTIMONIALS

Our team has provided personalised ballot services to our clients ranging from less than 100 to over 85,000 voters since January 2009.  The ballots were varied for our client’s specific requirements whether they were Enterprise Agreements, Constitutional change or Board of Directors Elections; some methods of voting were Internet, Telephone, Post (hybrid combinations) or Attendance.

Here are some of our more recent case study and testimonials from Organisations and Workforce clients;

 

NOT for PROFIT

We are a small not-for-profit organisation funded by the state (NSW) and federal government to provide respite care to children and young people.

"We utilised the services at Election Consulting Group to assist our organisation in conducting a postal ballot to make changes to our organisations constitution.  They made the entire process easy. They were professional, fast and had fantastic communication.  No question was too small and they accommodated all our requests, they did everything! We only had one complaint from one of our members and that was that “........it must have cost a fortune cause this looks so professional.”  However it did not cost a fortune at all and we would use and recommend using Election Consulting Group and their wonderful team anytime and without hesitation".


Warwick
Office Manager

 

MEMBERSHIP ORGANISATION


We first engaged Election Consulting Group to conduct our ballot process in 2009.  They were subsequently engaged again for the 2010 elections.  Our voting member base is quite large.
Essentially the brief to Election Consulting Group was to provide full project management for the election process.  Their fee included provision of services for an Internet and Postal Ballot.  This included design and print of envelopes, ballot papers, candidate statements and instruction material, coordination of all outbound and inbound postal processes, all mailhouse processes and inbound postage and helpdesk facilities.
The design of our voting process either by mail or internet is done in a manner that is not over complicated for our members to follow.  In the event that a member requires assistance Election Consulting Group provided helpdesk resources to assist members.

“All timeframes were clearly understood and achieved.  We did not receive any adverse comments from members and the overall process ran very smoothly.  When voting had closed the Returning Officer was in a position to conduct the count immediately and provide the results of the election within a very short timeframe.  Based on my experience Election Consulting Group is geared to handle an election process of our size without any difficulty”.

“My view is that I have found Election Consulting Group to be totally client focused.  They are approachable, available for discussions at all times throughout the process and always knowledgeable and professional.  I have confidence in their ability to deliver and have developed a good working rapport with their team”.

Would you use Election Consulting Group services in the future?  "Without hesitation!!!".

Tom
Company Secretary

 

ASSOCIATION


This Association represents the Australian IT industry and their Constitution mandates the Board of Directors election is held using an electronic – Internet only method.  Election Consulting Group were engaged to manage the Nominations and Election process.


"Election Consulting Group has run our 2010 Board of Directors elections and we have found the team to be most professional, well managed and willing to engage with the clients to get the best outcome." 

"Communication was excellent and has made us go back and look at our internal processes to make them smoother for all stakeholders.  Advice provided from the Returning Officer was very helpful and has given the Association solid improvement opportunities.  The feedback we have had has been very positive regarding both the Nominations process and voting process. The outcome was terrific."

"We would be very happy to recommend Election Consulting Group to run Board of Elections to any Association."

Grant
Membership Manger


RSL CLUB (member of NSW Clubs)

The Election Consulting Group team provided Attendance ballot services for our two club sites over a 7-day period.  This required staffing at each site and setting up a ballot paper voting service.

 

FEDERAL GOVERNMENT DEPARTMENT


Election Consulting Group has provided Electronic (Internet and Telephone) ballot services to our Department for our last two Enterprise Agreements.  Election Consulting Group has been retained to manage our 2011 Enterprise Agreement.  Our employees are dispersed Australia wide and overseas.  Many employees are in remote areas with limited access to internet and use satellite telephones.

“During all the Departments dealings with Election Consulting Group, they showed that they are a professional organisation capable of providing intelligent and reliable services in a timely and efficient manner.  I recommend them to you highly."

Greame
HR Advisor & Project Manager

 

MINING & CONSTRUCTION


“My company recently used the services of Election Consulting Group to conduct a National vote involving employees in Western Australia, Northern Territory and Queensland, a logistical challenge at any time. The service provided to us by Election Consulting Group was of a high professional standard, with minimal effort on our part they were able to provide detailed voting instructions to our employees, ensure that they understood the confidential nature of the process and that no personal details or their individual vote would be forwarded to any other party and they even provided a “help desk” service to our employees. This electronic telephone vote (24 hour access) was highly successful with a participation rate of over 82%, a good result by our standards considering we have a broad range of employees working FIFO and residential employees based in many remote locations."

"We will without question be using Election Consulting Group in the future when the need arises and recommend their services”.


Grant
National HR Manager

 

AGED CARE


The Aged Care sector in NSW required the industry provide new Enterprise Agreements to their employees within a short timeframe.  A number of small to medium sized facilities approached Election Consulting Group to provide electronic services.  Employees covered by the agreement ranged from care workers to a variety of ancillary services.  Not all employees had access to the internet and many had language difficulties. The telephone voting service and 24/7 Help Desk facilities provided the best solution for our requirements.

"Our organisation engaged Election Consulting Group to provide telephone voting services covering our seven (7) facilities.  Election Consulting Group has been incredibly responsive in helping us to create and securely manage our ballot process.  I would highly recommend Election Consulting Group for any voting needs in any organisation.  Their responsiveness and willingness to meet our requirements have been fantastic."

Jane
Operations Manager

If you are interested in our services and becoming a prospective client please contact sales@electionconsulting.com.au or call our Head Office number (02) 93629775.


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